Effective Date: August 15, 2026
Welcome to ODAC24. These Terms & Conditions govern your use of our website and self-drive car rental services. By making a booking or using an ODAC24 vehicle, you agree to these terms.
1. Eligibility
To rent a vehicle from ODAC24, the customer must:
- Be legally eligible to drive a motor vehicle in India.
- Hold a valid driving licence applicable to the rented vehicle.
- Provide valid identity and address documents when requested.
- Provide accurate and complete information during the booking process.
- Meet ODAC24’s minimum age and eligibility requirements applicable to the selected vehicle.
ODAC24 reserves the right to refuse a rental if the customer does not meet the required eligibility criteria.
2. Booking & Confirmation
A booking is considered confirmed only after ODAC24 confirms the booking and, where applicable, receives the required advance payment or security deposit.
Vehicle availability is subject to change until the booking has been confirmed.
The vehicle provided may vary from the vehicle shown in photographs or promotional material, depending on availability.
3. Rental Period
The rental period begins at the agreed vehicle handover time and ends when the vehicle is returned to ODAC24 at the agreed time and location.
Customers are required to return the vehicle on time.
Late returns may result in additional rental charges.
If you need to extend the rental period, you must obtain prior approval from ODAC24. An extension is subject to vehicle availability and applicable additional charges.
4. Required Documents
Before taking possession of the vehicle, the customer may be required to provide:
- Valid driving licence
- Government-issued identity proof
- Address proof
- Booking confirmation
- Other documents reasonably required for verification
ODAC24 may refuse vehicle delivery if the required documents cannot be verified.
5. Security Deposit
A security deposit may be required before the vehicle is handed over.
The deposit may be used to cover applicable charges, including:
- Vehicle damage
- Missing accessories
- Fuel shortage
- Late-return charges
- Traffic or parking fines
- Cleaning charges
- Towing or recovery charges
- Other losses or charges arising from the customer’s use of the vehicle
Any refundable balance will be returned according to ODAC24’s applicable refund process after the vehicle has been inspected and outstanding charges have been determined.
6. Vehicle Condition
The customer should inspect the vehicle at the time of pickup and report any existing damage or issue to ODAC24 before starting the rental.
The customer may be responsible for damage that occurs during the rental period if the damage was caused by the customer’s negligence, misuse, accident, unauthorized use, or violation of these Terms & Conditions.
Customers are advised to take photographs or videos of the vehicle at pickup and return.
7. Use of the Vehicle
The rented vehicle must be used responsibly and in accordance with Indian traffic laws.
The vehicle must not be:
- Used for racing, speed testing, or other motorsport activities.
- Used for illegal activities.
- Used to transport illegal goods or substances.
- Used for commercial passenger transportation without written authorization.
- Driven by an unauthorized person.
- Used outside the permitted geographical area, where applicable.
- Used in a manner that may damage the vehicle.
- Used for towing another vehicle or object unless specifically authorized.
- Sub-rented or transferred to another person.
The customer is responsible for ensuring that only authorized drivers operate the vehicle.
8. Traffic Fines & Penalties
The customer is responsible for all traffic fines, parking charges, tolls, challans, penalties, and other charges incurred during the rental period due to the customer’s use of the vehicle.
If ODAC24 receives a fine or notice relating to the rental period, the customer may be responsible for the applicable amount and reasonable administrative charges, where permitted.
9. Fuel Policy
The vehicle will normally be provided with an agreed level of fuel.
The customer is responsible for returning the vehicle with the required fuel level.
If the vehicle is returned with insufficient fuel, ODAC24 may charge the applicable fuel cost and service/refuelling charges.
10. Damage, Accident & Breakdown
In the event of an accident, damage, theft, breakdown, or other emergency, the customer must immediately contact ODAC24 and, where required, the appropriate authorities.
The customer must not:
- Leave the vehicle unattended without taking reasonable precautions.
- Arrange major repairs without ODAC24’s authorization, except where necessary to protect life or prevent significant damage.
- Admit liability or make settlement arrangements on behalf of ODAC24 without authorization.
The customer must cooperate with ODAC24, insurance providers, and authorities during any investigation or claim.
11. Prohibited Activities
Smoking, use of tobacco products, or carrying hazardous materials inside the vehicle may be prohibited.
Additional cleaning, damage, or recovery charges may apply if the vehicle is returned in an unacceptable condition.
12. Cancellation & Refunds
Cancellation and refund eligibility depends on the booking terms communicated to the customer at the time of booking.
Any advance payment, booking amount, or cancellation charge will be handled according to ODAC24’s applicable cancellation and refund policy.
Refunds, where applicable, will normally be processed using the original payment method.
13. Booking Changes
Requests to change the vehicle, rental dates, pickup time, return time, or other booking details are subject to availability.
Additional charges may apply to changes or extensions.
ODAC24 does not guarantee that a requested change can be accommodated.
14. Vehicle Availability
ODAC24 makes reasonable efforts to provide the vehicle confirmed for a booking.
However, in circumstances such as mechanical problems, accidents, maintenance requirements, unforeseen events, or other operational reasons, ODAC24 may provide a substitute vehicle or cancel the booking.
Where ODAC24 cancels a confirmed booking and the customer has already made a payment, any applicable refund will be handled according to the company’s refund policy.
15. Maintenance & Mechanical Problems
Customers must promptly report mechanical problems, warning lights, unusual sounds, or other vehicle issues to ODAC24.
Customers should not attempt unauthorized modifications or repairs.
Normal mechanical maintenance and faults not caused by customer misuse remain the responsibility of ODAC24, subject to the applicable circumstances.
16. Customer Responsibility
The customer is responsible for the vehicle during the rental period.
The customer must take reasonable care of the vehicle, keys, documents, accessories, and other equipment provided with the vehicle.
Loss of keys, documents, accessories, or other equipment may result in additional charges.
17. Personal Belongings
Customers are responsible for their personal belongings kept inside the vehicle.
ODAC24 is not responsible for loss, theft, or damage to personal belongings left in the vehicle.
18. Geographic Restrictions
The rented vehicle may be subject to geographical or interstate travel restrictions depending on the vehicle, booking, insurance requirements, permits, and ODAC24’s policies.
Customers must inform ODAC24 before taking the vehicle outside the permitted area.
Additional permission, documentation, taxes, permits, or charges may apply.
19. Insurance
Vehicles may be covered by applicable motor insurance as required under Indian law and the relevant insurance policy.
Insurance coverage is subject to the terms, conditions, exclusions, deductibles, and limitations of the applicable insurance policy.
The customer may be responsible for losses or expenses arising from circumstances not covered by insurance or resulting from violations of the rental agreement.
20. Limitation of Liability
ODAC24 will take reasonable steps to provide its rental services properly.
However, ODAC24 will not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control, including traffic delays, road closures, weather conditions, government restrictions, accidents, mechanical failures, or other unforeseen events, except where liability cannot legally be excluded.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.
21. Force Majeure
ODAC24 will not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including natural disasters, severe weather, strikes, government restrictions, civil disturbances, accidents, road closures, or other unforeseen events.
22. Website Information
ODAC24 makes reasonable efforts to keep the information on its website accurate and up to date.
Vehicle images, specifications, prices, availability, and other information may change without prior notice.
Prices and offers are subject to the terms applicable at the time of booking.
23. Privacy
Customer information will be handled according to the ODAC24 Privacy Policy.
By using our services, you acknowledge that certain personal information may need to be collected and processed for identity verification, booking management, payment processing, customer support, legal compliance, and other legitimate business purposes.
24. Modification of Terms
ODAC24 reserves the right to update or modify these Terms & Conditions from time to time.
The latest version published on the website will apply to future bookings unless otherwise required by applicable law.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Chandigarh, India, subject to applicable law.
26. Contact Us
For questions regarding bookings, rentals, cancellations, or these Terms & Conditions, please contact:
ODAC24
Address: Booth No. 119, Taxi Provider, Market, Sector 46C, Chandigarh, 160047, India
Phone: +91 98150 70133
Email: odac24chd@gmail.com
Website: odac24.com
Last Updated: August 15, 2026
